At VELLANO, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 7 days of receiving it.
Return Process
To initiate a return, please contact us via email or WhatsApp within 7 days of receiving your item. Please ensure that the product is unused, unwashed, and in its original condition.
Refunds
Once we receive the returned item, we will process your refund to your original payment method within 5-7 business days. Shipping fees are non-refundable.
Contact Us
For any inquiries about returns or refunds, please reach out to us at:
Email: shopvellano@gmail.com
WhatsApp: +1 512 890-6055